Accessibility, Nondiscrimination, and Language Assistance Notice
Last Updated: October 19, 2026
Website Accessibility
Frontier Radiology, LLC (“Frontier Radiology”) and Harrison.AI Services, Inc. (“Harrison.ai Services”) want everyone, including people with disabilities, to be able to use frontierradiology.com (the “Website”). In this section, “we,” “our,” and “us” mean Frontier Radiology and Harrison.ai Services, whichever is carrying out the activity.
We aim for the Website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We test the Website regularly, including with automated tools and manual review, and we work to fix issues we find. Some older content, third-party content, and embedded tools may not yet fully conform.
Ask for Help or Another Format
If you have trouble using any part of the Website, or need information in another format, please contact us. Tell us the page and the problem, and how you would like us to contact you. We will try to respond within five business days and give you the information or service in a way that works for you, free of charge.
Email: privacy@frontierradiology.com
Phone: 1-888-890-0690; TTY: 711
Address: c/o Resident Agents Inc., 8 The Green, Suite R, Dover, DE 19901
Our Commitment
Frontier Radiology, LLC (“Frontier Radiology,” “we,” “our,” or “us”) complies with applicable federal civil rights laws, including Section 1557 of the Patient Protection and Affordable Care Act. We do not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex in our health programs and activities. We do not exclude people or treat them differently because of these characteristics.
Harrison.AI Services, Inc. provides non-clinical administrative support to Frontier Radiology and helps us respond to requests under this Notice.
Help We Provide Free of Charge
For people with disabilities
- reasonable modifications to our policies, practices, and procedures
- appropriate auxiliary aids and services, such as qualified sign language interpreters, and written information in other formats (large print, audio, accessible electronic formats).
For people whose primary language is not English
- qualified interpreters
- information translated into other languages.
These services are provided free of charge and in a timely manner.
How to Request Help
To request a reasonable modification, an auxiliary aid or service, or language assistance, contact our Section 1557 Coordinator:
Section 1557 Coordinator, Frontier Radiology, LLC
Email: privacy@frontierradiology.com
Phone: 1-888-890-0690; TTY: 711
Address: c/o Resident Agents Inc., 8 The Green, Suite R, Dover, DE 19901
How to File a Grievance
If you believe we have failed to provide these services or have discriminated in another way, you can file a grievance with our Section 1557 Coordinator in person, by mail, or by email. If you need help filing a grievance, our Section 1557 Coordinator can help you.
How to File a Complaint with the Federal Government
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201
Phone: 1-800-368-1019; TDD: 1-800-537-7697
Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.
Where to Find This Notice
This Notice is available on our website at https://frontierradiology.com/accessibility. A copy is also available on request.
Language Assistance
ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Contact our Section 1557 Coordinator using the details above.